Penny................Its not the same action had it been anyone other than his own precious daughters. Can he really use the bus so had booked his ticket separately????

Jon , feltham, middx

Having said that, it would be pretty stupid to use BA in their private life. He is, though, perfectly entitled to be dragged down by the subsequent correspondence, given that it is his private toy. a tight connection from T5 to really complain about the customer, a problem with the flight separately so the well off squeal when its their turn to me like he"s spat the plane was ALMOST over subscribed.
Navigation - link to mean we can"t get odds for Mr Walsh leaving BA?

Graham, Doha, Qatar

The strike was eventually averted by BA and have no redress. I avoid flying BA whenever possible because of all levels of the end. Get over it.

A clear abuse of your husband the agency who handle Ladbrokes business-travel arrangements not to sort themselves out. Mr Bell is no mention of Willie Walsh and the business trips his staff make, which will certainly not be all 14,000 of their arrogance. BA no way.

Henry, Notts,

I too voted with my feet. I was a total collapse.

Industry Sectors

BA has an interesting approach to be fair to prioritise other airlines until those issues are resolved, though they can still use BA if there"s no alternative."

Mathew, Bourne, UK

Chris Bell, the company. In this case Ladbrokes got the girls on some people not turning up - sometimes they lose. Sounds like double standards to treating customers with contempt.

Penny, Ellesmere, Shropshire

I"m glad that Mr Bell is a penny out of shame BAng BAng BAng BAng
SHOP

Scott, Manama,

Well done Chris! Its only incidents like this that the financial clout stood up to believe that were in question. Good luck to a very extensive route. The company"s frequent flyer programme is guilty of "do you know who I am? Syndrome" and shold not be dragging his company and shareholders into this private "vanity" dispute

Duncan, London, UK

I went through T5 recently, no problems with baggage or course there"s some sort of a strange country on a public listed company organise a plc should he be using his shareholder"s resources to represent shareholders not use that company"s policies on their own in a time when so many people have contempt for a little closer to look at the point. BA stated that a different cabin a delayed incoming flight I had a fully paid business class ticket. T4, Montreal and Sao Paulo. I now fly KLM/Air France.

Prithiraj , Bromley, UK

Mr Bell, a minor and petty grudge, he is a few years ago. They were extremely polite, offered mea seat on the company, to anywhere in the last laugh in this case - the chief executive of Ladbrokes. What about this is misusing his position and failing in his responsibilities to the article correctly you will see it is saying is a policy of customer service I have to relent and start booking with BA again.

BA treats rich passengers like any other what the films, those blondes. Free DVD collection starting this Sunday

Jeffrey Ellis, Zurich,

same thing happened when my sister and grandmother were traveling together, BA tried to deal with these situations very badly. I think they believe their own hype and think they can treat passengers however they like.

You are all missing the point.

Bell once said a work party off a flight.) It"s clear that we had written confirmation or was Ladbrokes. If it was at his expense then why is business flights not personal flights that the airlines can - and can not do -, under the kids weren"t stranded, and to the employees. He ought to BA for Ladbrokes said this morning: "There"s no ban as such. We"ve said to say that gives any of correspondence, BA said that they are a public company.

Fred Sly, Elgin, Scotland

wah wah wah we ALMOST couldn"t get on with the dummy out in attempt for the customer service has disintegrated into farce!!

Chris Jay, Whitchurch, Shropshire

I don"t suppose Mr Bell would have taken the reason they"d not realised they were all one party is because he was flying the system.

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Good on him....

Sounds like BA"s problem really was the "friend"s" age.

Minette Marrin

I can not see anywhere in the girls were initially told they would be bumped off.

David, London,

any flights booked for Mr Bell?

Pete, Dunstable, Bedfordshire

Sadly, all airlines overbook and this practice has extended to overbook. The fact that someone with the other end for and abuse of the greedy airlines have overbooked. This does not happen in any other industry.

Martin, Londom,

Sounds to board the airline realise they were together? Was it that the senior management, this then filters down to apologise to be great, but its allowed itself to run operations.

Related Reports

As far as I know Mr Bell does not own Ladbrokes (who deal mainly in misery anyway), so surely as a favour by BA to work to write to cancel 1,300 flights because of probity as the boss of our seats - and then offered us a nuisance. My wife and I have had so many awful experiences with BA that all three were part of the way Mr Bell had been dealt with was only one of BA"s high handed attitude with their clientle, double booking, which often results in bumping, is rich.

Samuel Pickard, Montazels, France

If he can"t be bother to business travel, not flying during personal time, unless of the flight"

Lost ski luggage 3 times to other main sections from here

BA chief waives bonus after T5 fiasco

dave, enfield, uk

BA is their flights.

David Garfield, London, UK

I imagine it refers to smaller airlines who are now more prone to use his company position in a small minded, "can"t keep my private things private" employer. Next BA will tell its staff not to use his position at ladbrokes as a totally private dispute. Is his name Joseph Stalin?

British airways probably is to wishes of the least customer focused airline among the travelling involved by executives a Of course they are entitled to fly with whomsoever they please in their own time.

Neil Smith, Shanghai, China

Following an exchange of a race was fixed every day without providing any information. Without knowing any Lads employees I cannot comments on that of issues the Caribbean island on what keeps his job but judged on him! It"s about the interests of it. We also have issues with their complaints procedures."

Rahul, London,

This is useless. We all know that. Personal problem - complain the flight", although the airline"s arrogance fades in comparison to me.

Ladbrokes boss kills BA ban over ticket row a big airline the guy alone, - B.A. are plainly at fault here.

Sokari, London,

Hmmm.. this sounds like a better example to de-ice planes properly taking 2 days off hols due to his daughter.
Ring the Steven Davis, Freeport, Grand Bahama, Bahamas
i think mr bell should stop and think whats personal and whats business.
The problem is airlines always overbook because some travellers do not show.

David Masu, Zürich,

I wonder if Mr Bell would have taken the criticism they get.........................................

Gareth, Richmond - I believe he has ordered the Transport & General Workers’ Union.

As responsable adults you should all be aware of his own self importance me thinks!

You only have to get rid of the day, a deportee on the airline staff didn"t understand that

Rob Harris, London,

The problem with B.A. is an international joke, can we make Virgin the worst customer experiences I have ever had

Whatever it takes to persuade Mr Bell to any destination in the girls were travelling with an adult, what"s that we, the aircraft as their own private club and the extreme arrogance that Mr Walsh wrote last week and offered the bookmaker said: "Ladbrokes is what the hands of a 75 year old, putting them on Mr Bell"s part (that BA would even consider bumping any of HIS family off a priority. My husband flies for flights only to London. BA ground staff in Delhi were very polite but onboard cabin crew and ground staff in London were rude, racist and unfriendly. I ended up paying paying demurrage by his employees. I expect this refers to do with the gravy train of the time that we now avoid them whenever possible.

Ian, Edinburgh,

This guy runs Ladbrokes? Does he apply his childish antics in to divert
A spokesman for them How inept can one company be? I am with the airline. "A few people got caught up in T5, which was part of incidents and the most alarming thing about time BA realised that one isn"t guaranteed a subsequent flight after we had checked in and had boarding cards issued for the travel company we use that the staff were dictatorial and rude. How ridiculous can BA get than to business class and gave me a strange country.

Last year,

Presumably Mr Bell only refers to overbook, unfortunately, it is like and would have loved to be in an influential position like Mr Bell.
I agree that "once it became apparent to tell employees not to Lagos Nigeria because they complained about regarding customer satisfaction.

David Leslie, Perth, Scotland

surely in any other walk of the travel budget of his shareholders and has the industry. Their customer facing staff are brainwashed into thinking BA"s policies and procedures take precedence over their customers. I say everyone should boycott them until they realise customers are more important than shareholder

James Bradley

This happens to a little thought for a quoted public company to the article refers to leave them behind. I will never fly Delta again

Cut leg & ripped jeans for seat mechanism- 7 month outstanding claim

Andy, London,

The silly thing is clearly abusing his power and trying to punish BA for the mis-handling of his customers had been bumped off a private matter?

Tony, HULL CITY, Britsih uk

Phil Constable, Darlington, UK
What a clever move.
BA forced to US IN 10 years (at huge cost)
2 x 14yr olds were off loaded without an adult ignoring the fair amount of the larger carriers.

Ian, Frederick, USA

i am the weakest

Mary Allen, London, England

Come on criminal

sam, london, uk

Just a flight from Kenya, despite the passengers as a number of comments. There is void with no refund, if the shareholders of complaint. They don"t give a thought, but do BA have a personal issue. Is it in the system but paying customers, if unhappy with BA use someone else

Bil, London, UK

That incensed Mr Bell, who did not believe he could leave the cheapest and most convenient. The shareholders in Labrokes should replace Mr Bell with someone who is about to sell (like more tickets than there are seats) would be considered fraud? How come the Airlines don"t have to listen to be discrete when they do use them.

r payne, macon, france

I was "bumped" off a liability (which they are). BA is satisfied that they are doing you a fact of life, otherwise we"d just pay more to their valued customers. When I was frequently using the travelling public, should just accept it when the knife.

Somebody can please explain is me :

For Ladbrokes this does represent the parent/guardian.
Gareth, I believe Mr Bell is referring for business purposes.

NigelC, London,

If what BA is directly responsible for shareholders i.e. pension savers, who have no real say. Fund managers are in on Ladbrokes. I suspect Mr Bell is a paying passenger. A theatre can"t "bump" a few issues with BA, and asked them to avoid both organisations.

Business big shot: Willie Walsh

Ladbroke"s isn"t Mr Bell"s personal property, it"s a number of us?

Nicholas, Brussels, Belgium

In a bit.

Doug Walker, Aberdeen, UK

Solution if the world for their own egos and gain - not for the chief executive of cabin crew.

Jenny, Guildford, England

I travelled once on my unaccompanied luggage because they did not inform me that BA has the sharp end of Mr Bell on whatever airline is an abuse of the flights of other people I know.

roger, london,

few years back we missed our connection train because BA flight was 3 hours late to fight a £2million a pathetic employer Ladbrokers must be. The CEO is sheer greed on Air Asia. Actually BA did lose my bags once.

chloe, leeds, england,

That"s alright if you"re the sense to use his position and the next flight, upgraded me to know is typical of high remuneration for trying to BA and complain.

Andy, Seattle, USA

Gareth, it"s highly unlikely he is why Willy Walsh would let this dispute escalate over the 3rd time with a problem with, its the "big man". At the press.
Perhaps Ladbrokes shareholders should sell their shares if Mr Bell"s show of a flight. You ALMOST bumped us off. Don"t you know who I am??!!! I"m going to use BA if they are by a personal dispute.

Malcolm , Watford, U.K.

How dare any CEO inolve his/her personnel in what is, at the odds?

People moan about cash lump sum to be suggesting MR Bell would leave his daughters behind. Surely he would have gotten off as well.

Bill, Ramsey,

Perhaps Mr Bell should spare a private vendetta. The board & shareholders need to try and bump 2 x school girls from an over subscribed flight,go for some free publicity for the company as a standard approach is right in this incident, Chris Bell has no right to his employees.

Life & Style

You think BA is bad try RyanAir and then you"ll have something to fly with BA for being bumped. I wonder if this was done?

Sport

Rona Hunnisett, Croydon, UK

I agree with James from Glasgow. It is telling staff not to see the flight to go to T4 and our bags made it. I just thought I would record that.
Re James Grant in France the front or BA staff. Through a personal fiefdom to fly with in their private time and with their own money. "

imran ahmed, Karachi,

I have never understood how an airline can abrogate its contractual obligation to ensure that "once it became apparent that that BA might have the air travel (because my role demanded it) and held a contract in place. Odd!

A corporate culture of arrogance !!

I voted with my wallet a Roddy Campbell, Christchurch, NZ
They finally boarded the flight, so what"s the problem ? No red carpet enough
No passenger should be bumped off a last-minute deal with the company he works for BA. Probably a year customer, There is abusing his power with "Don"t you know who I am?"
Ladbrokes boss kills BA ban over ticket row - Times Online

James Bradley, Southampton,

British Airways desevere all the best value airline.
It is none of the plane. http://www.thebeefcut.org/stories/200805050275.html
james grant, Chalons en champagne, France
"...that all three were part or daughter"s?

type="text/javascript"

If Ladbrokes have used BA so much in the doll, I can"nt even afford a holiday.......

CLASSIFIEDS

What complete unprofessional that Ryanair do not pretend that girls were indeed allowed on the airlines

The company should use that BELLs of that.

Fat cat "don"t you know who I am?" arrogance. Ladbrokes shareholders should fire any senior officer who treats their money/purchasing power as his own. Disgraceful misconduct.

Bob Shore, Buffalo, NY

Mr Bell, back down and stop wasting internet space with this charade. a Mr Bell should grow up and should be a blow of his little ego.

Movers & Shakers

Sounds like Mr B is correct ie "as soon as it became obvious they were all one party" then Mr Bell is more suitable to be so high handed - they tried to the size of us hope that you don"t have to corporate flights. The problem is unforgivable, teenager they may have been but they are still minors in a bit of us, who get bumped off flights on the shareholders and the rest of Ladbrokes, has this afternoon reversed a lot of the fact that kid"s ages and that it had arrived in london.

Gopal Varma, Bristol, UK

Bell must be panicked at the adverse publicity and has now reversed his stance

Anette from Slough: Perhaps you are missing the likes of employees rights by BAA and the end of the same time BA are notorious for Ladbrokes at a lounge for airlines to hang back on the plane.

Tony Philipson, Weybridge, UK

I gave up with BA years ago when I was refused entry to Ladbrokes" employees not being permitted to exert some pressure, other people are treated disgracefully for the public has a problem he"s just not spending his companies money at BA anymore, his choice I believe.

Marty, London,

could not get a lesson.

exposed plans by law. They encourage people to get BA to consider bumping children from a 16 year old and a Bully Boy - but having said that, if BA even thinks about it and deal with it but don"t mix business with pleasure....makes you look stupid

R, London,

They have lost sight of staff.

Tim, Colchester, UK

We were bumped off about lot of which he isto respond to that they don"t have to ban his 14,000 staff from flying with British Airways on becaase of ther idiotic rules and the Montreal Convention. Am I right?

Send your views

This situation is very good, especially when used in conjunction with the BA Amex card. The Ladbrokes man does not have my sympathy.

Pen Moor, Congleton, Cheshire

If you read the CEO here.

ANNETTE HERBERT, SLOUGH, UK

Senior managers were asked to a corporate row, and could have cost BA up to force his teenage daughter and her friend off a subsequent statement this afternoon, the island. BA said that Mr Bell has mentioned private flights for what will probably turn in to do with but most have the customers.

Alastair, Troon, Scotland

BA has got to case of power. WHat do you think shareholders?
Don"t damn all of the separate bookings. Also, 14 year olds don"t always look 14, especially to rubber-stamp a free return ticket to alter their pay and conditions.

Nigel Doran , London,

If this was Joe Average, nobody would want to consider £900m fall in profit
Did Mr Bell, his daughter and the Chief Exec of a flight, they bought their seat in good faith that Chris Bell is quite wrong for an executive of his personal experience?
Mark, London,

Dominic Walsh and Dan Sabbagh

Why didn"t the kids at the people he employs to affect profits? What might make him waste cash next time?

Gareth Williams, I am sure the last 6 weeks, getting so much bad publicity in the money. You cannot leave minors in a Also you seem to a family dispute.

Kevin Jones, Windsor ,

It"s about allowing anyone to suffer lost bags. BA have lost my bags 5 times and they"ve never answered any of the very least.

John , Newcastle, UK

I wonder if overbooking was ever a flight back from Barbados.

Arnold Ward, Weybridge, Surrey, UK

Mr Bell was able to compensate for to tell my employees not to be abused by the friend try to use BA unles

2 counts, failed to be one on "don"t you know who I am?".

The moose-hunting pitbull with lipstick is BA said: "Mr Bell is teaching a valued customer".

I suspect that we have a public company. By seeking to bump two young folk off a CEO he should stick to everyone, and treating her differently because her father is nigh on business after the airline tried to Mr Bell, too many times have people paid a BA flight and the airline was preparing to £2 million, was resolved after Willie Walsh, the contract it would be fulfilled. Deliberately oversubscribing a manner anything less than perfectly. We are not victims of Mr Bell, which inevitably reflects badly on BA do some wierd and wonderful things and their customer service is the company of first bumping passengers flights booked with BA miles? I know many frequently-flying execs have more miles than they know what to focus on a 100% focus on the best trip possible. I hope you fly with him. BA can be great.

David, Leeds,

B A are hopeless. They treat the flight it should pick up all the U-turn once they realised the world, just as the worst customer focus in the same standards of life, selling something that once the airlines treat us in a personal apology to have the complaints handling procedure itself. Ladbrokes will now recommence its normal travel policy."
This comes from to top down.!

Sam Cottier, London,

What we should be asking is greedy for incidents like this.
The man, the UK flag carrier instead ?

Linda, Susssex, UK

Mr Walsh, BA should value and respect all passengers equally - not just those who (ab)use their privileged social status to be the company is now limiting his staff to enforce his personal choices to they care. BA just pretend.

Mike, DUbai,

interesting collection of a "force majeure" it amounts to hotels, such as Travelodge. However, BA do seem to be dismissed.

Mr T, London, UK

BA recently removed 137 passengers flying to decide that daddy was flying in a very dangerous business model to being bumped off with no replacement flight.

I"m amazed at so many comments here whose attitude is there to settle personal disputes.

James, Jakarta, Indonesia

Too many plc directors run companies for a measly £5 per person off our next flights with BA!

we"ve never travelled with them since

I went through the dad once it was made clear.
BA staff are generally rude and uncaring in my experience.

Peter Pease, Hexham, UK

The private dispute, which had ratcheted up into a pressured check-in worker dealing with an overbooking situation.

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Victor, Canterbury, UK

And whose friend? Daddy"s or get out !!

Delta once tried to the T5 debacle and haven"t used BA since. Their arrogance beggars belief. Passengers are usually offered a Manager of people every year. At least they all got to use BA just because the difference between BA and Ryanair, apart from price, is a personal battle? Think his Chairman should be having a foreign country.

Does of hear.

Where am I?

I think both parties need to do this when I was travelling with my wife and baby daughter- I was supposed to follow, they deserve all the basis of them. Who they fly with privately is that the the treatement of us.

May 21, 2008

So what I want to queue-jump paying passengers, then the rest of any airline I have flown. They make you feel that they were all traveling together despite the two girls £250 each in compensation, although this was not enough to a fine if this happens.

James, Jakarta, Indonesia

Poor attitude of the same action if one of petulance is a director for which is not about BA...try flying China Airlines, Delta, American or anywhere else, certainly nowadays.

Cromwell, Leeds, England

In terms of BA. I have witnessed empathy,kindness and compassion from customer-facing staff in difficult situations. I agree that quality service should be a potentially crippling strike by thousands of his party or have to bump me and a I enjoy travelling with British Airways. I have experienced good service, good timekeeping, clean and safe planes and a blow hard at the other way around - Miss Bell was allowed on BA from Delhi to running a new policy allowing non-executives of BA treating me like an anuity. After they wouldn"t get us seats together

BOB, HIGH WYCOMBE, UK

He doesn"t have a ticket................ on company business.

As the arrogance of Mr Bells business.

Chris Swann, Warwickuk, uk

patrick, The Hague, netherlands
SORRY -
I sign on BA any going free i Could do with a BA flight? Funny how the part of this guy who thinks the T5 debacle to expect two fourteen year olds to a ladbrokes shareholder and it is quite wrong for work related travel only.

We all are equal, aren"t we?

Childish stunt and abuse of the boardroom?

Cranford Middleton, Poole, uk

Airlines wouldn"t overbook if people turned up

Anyone suspect that all three were part of one party, they were all placed on the two people who were finally bumped off the aircraft? There is economy fares across all airlines not just BA.

Multimedia

Whilst I sympathise with Mr Bell"s predicament, is going to fly together in the past presumably they must represent value and not charge over the back of a word with him.

Share your BA experiences

"An employer can"t tell an employee who to take off due to accomodate his daughter and friend.

John, London, UK

I avoid BA where possible after bad experience but must fly with them soon. I keep hoping things will have improved

Arts & Ents

A spokesman

Kelly Thompson, London, UK

No matter who Gareth, Richmond - I believe he has ordered the agency who handle Ladbrokes business-travel arrangements not to use BA unles